live.com vs support.microsoft.com

Market traction comparison · Updated Jul 2026

live.com faviconlive.com
VS
support.microsoft.com faviconsupport.microsoft.com
 live.comsupport.microsoft.comLeads
Monthly Visits1351.8M138.1Mlive.com
Bounce Rate24.5%69.5%live.com
SEO & Keywords305live.com
Domain Age31y 8m35y 4msupport.microsoft.com

live.com leads in 3 of 4 dimensions, while support.microsoft.com leads in 1.

Growth Momentum

Growth Momentum
live.comsupport.microsoft.com
 live.comsupport.microsoft.comLeads
Monthly Visits1351.8M138.1Mlive.com
MoM Change+3%+1%live.com
Avg. Session6m13s1m34slive.com
Pages / Visit6.91.7live.com

Growth Momentum · Insight

live.com receives 9.8x more monthly traffic than support.microsoft.com (1351.8M vs 138.1M).

Acquisition Strategy

 live.comsupport.microsoft.comLeads
Primary ChannelDirect 64%Direct 46%
Bounce Rate24.5%69.5%live.com
SEO & Keywords305live.com
live.com
Search 6%Direct 64%Social 7%Referral 15%Email 9%
support.microsoft.com
Search 43%Direct 46%Social 5%Referral 6%Email 1%
SearchDirectSocialReferralPaidEmail
21
9
live.com OnlySharedsupport.microsoft.com Only

Keyword Overlap Rate: 35%

Acquisition Strategy · Insight

live.com acquires users primarily through Direct (64%), while support.microsoft.com relies on Direct (46%). This reflects fundamentally different go-to-market strategies — live.com's higher direct traffic suggests stronger brand recognition or product-led growth, while support.microsoft.com's search reliance means growth is more scalable but more vulnerable to algorithm changes.

Business Maturity

 live.comsupport.microsoft.comLeads
Domain Age31y 8m35y 4msupport.microsoft.com
RegisteredDec 1994May 1991
ExpiresDec 2026

Business Maturity · Insight

support.microsoft.com has been in the market for over a decade, indicating established presence.

Market Position

 live.comsupport.microsoft.comLeads
Global Rank#25
Category Rank#1
live.comsupport.microsoft.com
🇺🇸 United States
21%
18%
🇧🇷 Brazil
9%
6%

live.com only

🇬🇧 United Kingdom 8%🇨🇦 Canada 5%🇫🇷 France 5%

support.microsoft.com only

🇯🇵 Japan 9%🇮🇳 India 5%🇩🇪 Germany 4%

Market Position · Insight

Each has untapped markets the other serves: live.com could expand into Japan, India, Germany, while support.microsoft.com could target United Kingdom, Canada, France.

Key Takeaways

  • live.com receives 9.8x more monthly traffic than support.microsoft.com (1351.8M vs 138.1M).
  • live.com acquires users primarily through Direct (64%), while support.microsoft.com relies on Direct (46%). This reflects fundamentally different go-to-market strategies — live.com's higher direct traffic suggests stronger brand recognition or product-led growth, while support.microsoft.com's search reliance means growth is more scalable but more vulnerable to algorithm changes.
  • live.com receives 9.8x more monthly traffic than support.microsoft.com (1351.8M vs 138.1M).
  • live.com keeps visitors significantly longer (6m13s avg session vs support.microsoft.com's 1m34s), suggesting deeper product engagement or stickier content.
  • live.com has a 45 percentage point lower bounce rate (25% vs 70%), indicating better landing page relevance or more targeted traffic.
  • They share 9 keywords (35% overlap), indicating direct search competition.

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Report based on data from July 2026