support.microsoft.com

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Medium Opportunity · 60/100

35y1991-05-02Domain Age

138.1M+1%Monthly Visits

Direct 46%United States 18%Primary Channel

3Competitors

Product Identity

About

microsoft support is here to help you with microsoft products. find how-to articles, videos, and training for microsoft copilot, microsoft 365, windows, surface, and more.

Categorycomputers_electronics_and_technology/programming_and_developer_software

Product Identity · Insight

Operating for 35 years with no public revenue or community data — likely a traditional business or niche market product.

Growth Profile

Monthly Visits

138,083,668

↑1.5% vs last month

Bounce Rate

69.5%

Pages / Visit

1.7

Avg. Session

1m 34s

Domain Age

35.3 years

Traffic Trend

↑1.5%

Growth Profile · Insight

Traffic is stable but engagement is weak (1.7 pages/visit, 70% bounce) — there may be room to improve value communication or landing page experience.

Acquisition Engine

Traffic Sources

Organic Search

42.1%

Direct

45.5%

Social

4.5%

Referral

5.6%

Paid

0.0%

1.2%

Gen AI

1.1%

Geographic Distribution

DomainShare

🇺🇸United StatesUS

17.5%

🇯🇵JapanJP

8.7%

🇧🇷BrazilBR

5.9%

🇮🇳IndiaIN

4.5%

🇩🇪GermanyDE

4.1%

Top 3 countries account for 32.1% of traffic

Top Keywords

Keyword
hotmail	11.5M	$0.42	$13836.8K
hotmail login	1.8M	$0.61	$1902.0K
hotmail sign in	448.1K	$0.71	$571.6K
hotmail iniciar sesion	384.3K	$0.17	$404.6K
hotmail.com	382.1K	$0.41	$421.3K

SERP Rankings

Keyword			Ranking URL
audio to text	#9	📄	support.microsoft.com/en-us/word/transcribe-your-recordings	—	—

Acquisition Engine · Insight

Brand-driven growth (46% direct traffic) alongside 5 ranking keywords — dual acquisition engines reduce channel dependency.

How does support.microsoft.com actually grow?

This page shows the surface. A Growth Teardown reverse-engineers the full playbook — which keywords drive signups, where backlinks come from, which channels convert, and what you can replicate in your own product.

Competitive Landscape

live.com

🔗 2 keyword overlap

Explore Microsoft products and services and support for your home or business. Shop Microsoft 365, Copilot, Teams, Xbox, Windows, Azure, Surface and more.

1351.8M/mo+3%Dec 1994

Shares 2 keywords including "hotmail"

support.microsoft.com vs live.com →Visit Website ↗

office365.com

🔗 2 keyword overlap

Explore Microsoft products and services and support for your home or business. Shop Microsoft 365, Copilot, Teams, Xbox, Windows, Azure, Surface and more.

130.3M/mo+1%Jun 2005

Shares 2 keywords including "hotmail"

support.microsoft.com vs office365.com →Visit Website ↗

theory7.net

🔗 2 keyword overlap

Wij zijn de webhosting revolutie, voor jou. Verhuis je domein gratis, wij regelen de rest. ✓ gratis .nl verhuizing - ✓ gratis support - ✓ 1000+ extenties

53.4K/mo-5%Mar 2021

Shares 2 keywords including "hotmail"

support.microsoft.com vs theory7.net →Visit Website ↗

View full competitive analysis of support.microsoft.com →

Competitive Landscape · Insight

Facing significant traffic gap vs live.com (9.8x), but keyword overlap is only 2 — likely serving different market segments despite surface-level competition.

support.microsoft.com

Product Identity

Growth Profile

Acquisition Engine

Competitive Landscape

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